To our valued patients,

 

 

  This practice is aware of the unfortunate reality of Medical Identity Theft in our society.    Our procedures will reflect the current standards required by the Federal Trade Commission, and will include the following:
   

1. Verifying suspicious documents to ensure:

1. documents provided do not appear to be altered or forged
2. the photograph or physical description on an ID actually does match the appearance of the patient
3. that other information on the identification is consistent with the information previously provided on file
4. the identification is not expired and the address is correct
   

2. That any medical insurance provided for your coverage is for the bearer of the insurance on that insurance plan

1. Full name, date of birth and social security would have to match

3. That any payments made at the time of service will

1. ensure credit card payments are signed and /or authorized by owner of card
2. that payments by check are verified through our check reader as a valid check
   

4.  That any requests to change of medical records are questioned to ensure validity of identity

If your identity has been stolen, please do advise us so we can prevent any possible compromise to your identity.

Our purpose is to have you leaving here with a smile!

Dr. Susan Wells and staff